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Terms of Service of Diha's Kitchen

Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or placing an order, you acknowledge your understanding and agreement to these terms.

1. Payments
   To ensure a smooth and secure shopping experience, all payments must be completed in full at the time of purchase. We accept a variety of online payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All prices are displayed in Indian Rupees (INR), and they may change due to updates, promotions, or other factors. Please make sure to verify the final price before making payment; once your payment is processed, your order will be confirmed.
2. Orders and Availability
   Orders are officially placed only once payment is successful. While we strive to maintain up-to-date stock information, occasionally an item may become unavailable due to demand or inventory errors. In the rare event that your order cannot be fulfilled, we reserve the right to cancel it. If this occurs, we will promptly notify you and provide a full refund using your original payment method. Please double-check your order details to avoid errors and ensure a smooth checkout process.
3. Shipping and Delivery
   We are committed to processing and shipping your orders as quickly as possible. Shipping policy details, such as rates, available regions, and timelines, can be reviewed on our website and may update periodically. Delivery times are estimates and can sometimes be affected by factors outside our control, such as national holidays, severe weather, or courier delays.
   Note: While we partner with reliable courier services, we are not responsible for delays once orders have been dispatched.
4. Returns and Exchanges
   Due to the nature of our products, we do not offer returns or exchanges. Once your order has be dispatched it cannot be cancelled or returned. Please rest assured we take utmost care in making our products with finest quality ingredients and equipments. However in case of any issue please feel free to let us know through Phone, Whatsapp or Email.
5. Product Descriptions
   We aim to provide clear and accurate product information including ingredients, shelf life and nutrient information. However, please note that actual product colors may slightly differ from those shown on your device due to individual screen settings and natural variations in manufacturing. If you have specific questions about an item, our support team is happy to help.
6. Intellectual Property
   All content on this website, such as images, designs, text, trademarks, and logos, is the exclusive property of Diha's Kitchen and is protected under Indian and international copyright laws. Any use, reproduction, or distribution of our content without our written consent is strictly prohibited and may result in legal action.
7. Limitation of Liability
   We strive to provide quality products and services. However, Diha's Kitchen is not responsible for any loss, injury, or damage arising from misuse of our products, inaccuracies on our website, or temporary unavailability of our services. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. Always follow instructions as mentioned on our website and on product packaging.
8. Changes to Terms
   We may update or modify these Terms and Conditions to reflect changes in our business practices or legal requirements. Changes will take effect as soon as they are posted on our website. We recommend reviewing this page regularly to stay informed. Continued use of our site implies your acceptance of any updates.
9. Governing Law
   All purchases and disputes arising from use of our website or products are subject to the laws of India. Any legal matters will be resolved under the exclusive jurisdiction of the courts located in Noida, Uttar Pradesh.
10. Contact Us
    If you have any questions, concerns, or need further clarification regarding these terms or any of our policies, please contact our support team at +91 9910962419 or email us at contact@dihakitchen.com. We are here to help!